Welcome to Reedhaha! These Terms of Service outline the agreement between you (“Customer,” “User,” or “You”) and Reedhaha (“Store,” “We,” or “Us”) regarding your use of our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.

  1. Products and Orders: a. Reedhaha offers a range of mugs and related accessories for purchase on our website. b. By placing an order, you agree to provide accurate and complete information, including your shipping address and payment details. c. All orders are subject to availability and confirmation. We reserve the right to cancel or refuse any order at our discretion.
  2. Pricing and Payments: a. All prices displayed on our website are in USD and are subject to change without notice. b. Payments are processed securely through our designated payment gateways. By providing your payment information, you authorize us to charge the specified amount for your order. c. Any additional taxes, customs duties, or fees associated with international shipments are the responsibility of the customer.
  3. Shipping and Delivery: a. We strive to process and ship orders promptly. However, delivery times may vary depending on your location and other factors beyond our control. b. Shipping fees, if applicable, will be calculated and displayed during the checkout process. c. We are not responsible for any delays, damages, or losses incurred during shipping. Please refer to our Shipping Policy for more details.
  4. Returns and Refunds: a. We accept returns within 30 days of the delivery date, subject to certain conditions outlined in our Returns Policy. b. Refunds will be issued in the original form of payment once we have received and inspected the returned item(s). c. Please review our Returns Policy for detailed instructions on initiating a return.
  5. Intellectual Property: a. All content on the Reedhaha website, including product images, logos, and text, is the intellectual property of Reedhaha and protected by applicable copyright and trademark laws. b. You may not use, modify, distribute, or reproduce any content from our website without prior written permission.
  6. Privacy: a. We are committed to protecting your privacy and handle your personal information in accordance with our Privacy Policy.
  7. Limitation of Liability: a. Reedhaha shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website or products. b. Our liability for any claims related to our products or services is limited to the purchase price of the product in question.
  8. Governing Law: a. These Terms of Service and any separate agreements we offer you hereunder shall be governed by and construed in accordance with the laws of the United States of America.

Please review these Terms of Service carefully before using our website or making a purchase. If you have any questions or concerns, please contact our customer support team.